Docs / Your staff

Closing the day

Finish the business day with a closing summary and a printed report.

At the end of service, open Today → Close day. Closing needs a manager or owner.

Steps

1. Before closing lists orders that are not finished, and prints that have not gone through.
2. Finish the open orders, or turn on Carry them forward: they stay active and count in the day they finish.
3. Close the day. Plattivo stores the closing summary and prints the closing report on the counter printer.

The closing summary

• sales, orders and the average ticket;
• sales by order type and by where orders came from;
• payments by method;
• discounts, charges, tax and refunds;
• cancellations by reason, and late orders;
• kitchen times and prints;
• the top dishes.

After closing

Orders placed after the close belong to the next business day. If a previous day was never closed, the Action Center reminds you, and Close day opens that day first.